Cancellation Policy

At VitaeCharm, we offer a subscription service to ensure you never run out of your favorite products. Below, we explain how our subscription service works and how you can manage it.

How Subscriptions Work
- When you subscribe, you’ll receive regular deliveries based on the frequency and duration you select.
- Your payment details will be securely stored, and you’ll be charged automatically for each delivery unless you choose to pay in advance.

Managing Your Subscription
- Customers can only cancel their subscription after a 20-day window from the date of their initial order. The purpose of this policy is to allow sufficient time for customers to receive and try our product. After the 20-day period, customers can cancel their subscription. To do so, customers must log into their account on our website and follow the cancellation process. 
The cancellation request should be made after the 20-day period has elapsed. Customers will not be charged any further fees or receive additional shipments once the subscription is canceled. For any questions or assistance with the cancellation process, customers can reach out to our customer support team.

Please note that by placing an order and subscribing to our product, you agree to adhere to the cancellation policy outlined above.

Same Day Cancelations
Please note that if you request the cancellation of your subscription on the same day as your Starter Kit purchase, we reserve the right to cancel both your subscription and any associated order.

Returns and Refunds
- For details about returns and refunds related to subscription orders, please see our [Returns Policy].

If you have any questions or need assistance, our support team is here to help.